Shipping policy

Zenvara Mall delivers orders across Pakistan.

Delivery Time

• Orders are normally delivered within 3–7 working days.
• Delivery times may vary depending on location, courier service, weather, holidays, or other circumstances beyond our control.

Cash on Delivery
Cash on Delivery (COD) is available across Pakistan where supported by our courier service.

Shipping Charges
Shipping charges, if applicable, will be displayed during checkout or communicated before order confirmation.

Order Processing
Orders are normally processed within 1–2 working days. We may contact customers to confirm their order before dispatch.

Delayed Orders
If your order is delayed, please contact us with your order number and phone number so we can check the shipment status.